Privacy Policy

At Finaal, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial planning services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Data Controller

The entity responsible for controlling your personal data is:

Finaal
Wijnhaven 36
3011 WS Rotterdam
Netherlands
Email: [email protected]
Phone: +31 30 736 17 50

2. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include:

• First name and last name
• Email address
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Financial information relevant to budget planning (e.g., income ranges, expenses, debt)
• Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

3. Use of Your Personal Data

Finaal uses the collected data for various purposes:

• To provide and maintain our Service: Including processing your financial budget allocation requests and generating reports.
• To manage your account: To register you as a user, manage your subscription, and provide customer support.
• To contact you: To send you updates, security alerts, and support messages regarding your account.
• To analyze usage: To monitor trends, track user actions, and improve the functionality of our website.
• To comply with legal obligations: To verify your identity and prevent fraud or money laundering in accordance with financial regulations.

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and other applicable privacy laws, we rely on the following legal bases to process your personal data:

• Consent: You have given clear consent for us to process your personal data for a specific purpose, such as signing up for our newsletter.
• Performance of a Contract: We need to process your data to fulfill our obligations under a service agreement or contract with you (e.g., providing financial planning services).
• Legitimate Interests: We may process your data where it is necessary for our legitimate interests, such as direct marketing or fraud prevention, provided your interests and fundamental rights do not override those interests.
• Legal Obligation: We may process your data to comply with a legal obligation, such as accounting or anti-money laundering regulations.

5. Disclosure of Your Personal Data

We may disclose your personal data to the following categories of recipients:

• Service Providers: We may employ third-party companies to facilitate our Service (e.g., hosting providers, analytics services, payment processors). These third parties have access to your Personal Data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If Finaal is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
• Legal Requirements: We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., courts, government agencies).

6. Data Security

We value your trust in providing us your Personal Data, thus we are striving to use commercially acceptable means of protecting it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax or financial laws), resolve disputes, and enforce our legal agreements and policies.

8. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Finaal aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. You have the right to:

• Access: Request a copy of your Personal Data.
• Rectification: Request correction of any inaccurate Personal Data.
• Erasure: Request the deletion of your Personal Data (the "Right to be Forgotten").
• Restriction: Request that we restrict the processing of your Personal Data.
• Object: Object to the processing of your Personal Data.
• Data Portability: Request transfer of your Personal Data to another organization.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days in accordance with applicable law.

9. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Netherlands and choose to provide information to us, please note that we transfer the data, including Personal Data, to Netherlands and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Finaal
Wijnhaven 36
3011 WS Rotterdam
Netherlands
Email: [email protected]